Terms of service

 

Welcome to henrygrayson.com (the "Site"), run by Henry Grayson ("we," "our," "us"). By browsing our Site or placing an order with us, you're agreeing to the Terms of Service set out below. We'd ask that you read through them before making a purchase.

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1. General

By using our Site, you confirm that you are at least 18 years of age, or that you have the permission of a parent or legal guardian. We may update, adjust, or replace any part of these Terms whenever we need to. Any changes will appear on this page with a refreshed Effective Date.

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2. Products and Availability

We do our best to make sure every product is described and priced accurately. That said:

  • We can't guarantee that descriptions, images, or prices will always be completely free of errors.
  • Everything we sell is subject to availability.
  • We may choose to discontinue any product at any time.

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3. Pricing and Payments

All prices are shown in United States Dollars (USD) for customers in the United States, and in Euros for customers within Europe.

  • We accept major credit cards along with the other payment methods shown at checkout.
  • Full payment is required before we begin processing your order.
  • We reserve the right to cancel any order where payment has not been authorised.

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4. Shipping and Delivery

Full details of how we ship and what to expect are set out in our Shipping Policy. Delivery times are estimates and not a guarantee. We aren't responsible for delays that fall outside our control, including courier hold ups, customs clearance, or events of force majeure.

Shipping Method: Standard Tracked Delivery

Shipping Cost: $7.99 per order

Processing Time: 1–2 business days

Transit Time: 3–6 business days

Order Cut-off: Monday to Friday 4:00 PM EST

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5. Returns and Refunds

Our full returns process and the conditions that apply are laid out in our Return and Refund Policy. We'd recommend having a read through before you place your order.

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6. What You Agree Not to Do

When using our Site, you agree not to:

  • Use it for anything unlawful.
  • Try to gain access to our systems or data without permission.
  • Copy, reproduce, or make use of any of our content or intellectual property without our written consent.

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7. Intellectual Property

Everything on this Site, including text, images, logos, and designs, belongs to Henry Grayson or its licensors. None of it may be reproduced or shared without our written permission.

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8. Limitation of Liability

To the fullest extent the law allows, Henry Grayson is not liable for:

  • Any indirect, incidental, or consequential damages.
  • Any loss that arises from your use of our Site or products.
  • Any delays or failures brought about by events beyond our reasonable control.

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9. Governing Law

These Terms are governed by and interpreted in line with the laws of the United States, without regard to conflict of law principles.

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10. Get in Touch

If you have any questions about these Terms, we're happy to help.

Email: support@henrygrayson.com
Support Hours: Monday to Friday, 08:00 to 4:00 PM EST